Privacy Policy

Last updated: October 13, 2026. This page is a public information draft and should be reviewed by the Trust's legal/compliance advisor before publication.

Information We Collect

BNK Seva Trust may collect your name, phone number, email address, postal address, donation details, payment reference, communication preferences, volunteer interests, and information submitted through website forms.

How We Use Information

We use this information to process donations, issue receipts, respond to enquiries, manage volunteer participation, share updates, maintain statutory records, and improve our seva initiatives and website experience.

Payments

Online payments may be processed through third-party payment providers. Card, UPI, net banking, and wallet details are handled by the payment provider according to its own security and privacy practices.

Sharing of Information

We may share necessary information with payment processors, email or SMS service providers, auditors, professional advisors, banks, and statutory authorities where required by law or operational need.

Data Retention

Donation, accounting, and compliance records may be retained for the period required under applicable law and Trust policies. Other enquiry or communication records may be retained as long as needed for the relevant purpose.

Your Choices

You may request correction of your information or opt out of non-essential communications by contacting the Trust. Some records may need to be retained for legal, accounting, or compliance reasons.

Contact

For privacy questions, contact BNK Seva Trust at info@bnkseva.org.